Moving to Australia

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THINGS YOU NEED TO KNOW

Your Relocation to Australia

When moving to Australia, it is essential to know the required documentation to import your household goods or personal effects into the country. To clear your goods through customs, we will need to present your passport, visa (if required), and your completed B534 form. The signature on your passport must match the signature on your form.


Australia has very strict contamination guidelines, so it is important to research prohibited items and fumigation processes. We recommend that all clients clean items that have come into contact with the outside world, such as bikes, shoes, and outdoor equipment, with a solution called JAYS fluid. This helps prevent customs inspections and avoids any fumigation charges associated with contaminated goods.

A Service Dedicated To You

Moving To Australia

AQIS fees in Australia are mandatory and payable at the destination. These fees are in place because the Australian government is keen to protect the environment from pests and diseases that could be brought into the country from the rest of the world. For this reason, all goods entering Australia are assessed and sometimes inspected before releasing your shipment.


For more information on prohibited goods importing into Australia, please visit https://www.abf.gov.au/importing-exporting-and-manufacturing/prohibited-goods


To access to the import customs guide for Australia please visit - Import Customs Guide for Australia

THE PROCESS

How it Works

Experience peace of mind with our expert relocation services, designed to make your move as smooth as possible. Our streamlined process ensures your international move is efficient and stress-free. Here’s what to expect:


1. Receive Your Free Quote: Connect with our sales team to begin your journey. They will assist you through the entire process, including customs and insurance.


2. Prepare for the Move: Enjoy clear and proactive communication to ensure a hassle-free moving day.


3. Expert Packing & Loading: Our crews are thoroughly trained in export packing and secure loading services to ensure the utmost protection of your valuable items. This gives you added peace of mind, knowing your belongings will arrive in perfect condition.


4. Track Your Move in Real-Time: Stay informed with real-time tracking updates throughout your move.

 

5. Delivery and Unpacking: Upon delivery, we will reassemble any furniture that was dismantled at your origin address and place all boxes at counter level for easy access. To keep your new home tidy, our crews will clear away all debris.

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OUR SERVICES

Adding Value to Every Step

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Money Exchange Service

  • Excellent exchange rates
  • No transfer fees
  • Dedicated Account Manager
  • Market insights
  • No obligation to trade
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Ignite Transit Protection

  • Comprehensive Coverage
  • Lump Sum & Itemised options
  • Quick Claims Process
  • Worldwide Protection
  • Peace Of Mind
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Home Cleaning

  • End of Tenancy Cleaning
  • Eco-Friendly Products
  • Experienced and Trained Staff
  • Flexible Scheduling
  • Satisfaction Guarantee
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Real-Time Tracking

  • Live Updates
  • GPS Tracking
  • Peace of Mind
  • 24/7 Access
  • Alerts and Notifications

Handyman Services

  • Dismantling & Re-assembly
  • Plumbing
  • Electrical work
  • Carpentry
  • Painting

Pet Moving

  • Experienced Handlers
  • Custom Travel Plans
  • Documentation Assistance
  • Real-Time Updates
  • Special Care Services

Storage Solutions

  • Secure Facilities
  • Climate-Controlled Options
  • Flexible Storage Terms
  • Competitive Rates
  • Safe Transportation

Money Exchange Service

  • Excellent exchange rates
  • No transfer fees
  • Dedicated Account Manager
  • Market insights
  • No obligation to trade

Ignite Transit Protection

  • Comprehensive Coverage
  • Lump Sum & Itemised options
  • Quick Claims Process
  • Worldwide Protection
  • Peace Of Mind

Home Cleaning

  • End of Tenancy Cleaning
  • Eco-Friendly Products
  • Experienced and Trained Staff
  • Flexible Scheduling
  • Satisfaction Guarantee

OUR PROMISE

Expert Removal Services to Australia

At Ignite Relocations, we guarantee a personalised and dependable moving experience. With over 30 years of industry expertise, we provide tailored relocation services, ensuring your belongings are transferred safely and efficiently. Our easy-to-use online tracking system keeps you informed every step of the way, offering peace of mind throughout your move.



Customer care is at the heart of what we do. We listen to your needs, provide expert guidance, and ensure a stress-free transition. Choose Ignite Relocations for transparent pricing, reliable service, and a smooth start to your new chapter.

30

Years Experience

100

% Customer Satisfaction

0

+ International Moves

75

Countries Covered

FAQs

Frequently Asked Questions

  • When should I contact International Removal Companies?

    We suggest booking with Ignite Relocations or another removal company 2-3 months before your move. While we can accommodate shorter notice periods, even as little as a week or two, it's important to consider the various demands on your time as your move date approaches. Providing more notice allows us to manage your move smoothly and select the best options without the stress of tight deadlines. 

  • What packing materials do you use?

    When you choose Ignite Relocations for international shipping and removals, we provide top-quality packing materials to safeguard your belongings from extreme temperatures, humidity, rough roads, and turbulent seas.

  • How should I prepare for the move?

    For items you do not wish for us to pack or move, such as documentation, passports, clothing, and other important information, please set them aside in a separate area. Our crews will avoid packing any areas you specify.


    Your preparation is crucial to help our crews identify what needs to be packed. You can use 'do not move' stickers or segregate items in a different area. This ensures we only pack what you want to move, making the process smoother for everyone.


    Remember to defrost fridges and freezers, disconnect electrical items, and have beds unmade and soft furnishings ready to pack. Ensure washing machines, air conditioners, and coffee machines are emptied of water to prevent any leaks during transit.


    Don't forget to prepare sheds, attics, garages, and cellars. Be aware that some countries may fumigate or treat items that are not cleaned. Familiarise yourself with our international removal tips and checklist to help you get ready for moving day. 


  • Do I need to list and write an inventory of my goods?

    Our crews will create a comprehensive inventory of the items you're shipping. This general list is required for customs but won't detail each item's contents. If you'd like a detailed list for your own 

    records, you can compile one as you pack, though it's not necessary for our logistics.

    If you've pre-packed any boxes, please keep a list of their contents so we can include some information in our inventory.


  • Do you offer insurance?

    Yes, we do. 


    Ignite Relocations customers can opt for an "All Risks" policy, which covers your goods from collection to final delivery. We highly recommend that all our customers insure their goods in transit to safeguard their consignment and meet legal responsibilities. While we take every reasonable precaution to protect your items from transit damage, experience shows that inherent risks exist during sea, air, or road journeys. If you choose to insure your goods, ensure they are covered for their full replacement value at the destination.


  • What other services do you offer?

    We provide a wide range of additional services to accommodate all aspects of your move under one umbrella, ensuring a smoother process. Here are some of the additional services we offer:

    • Ignite protection insurance 
    • Home Cleaning 
    • Real time tracking 
    • Money FX
    • Handyman Services 
    • Pet Moving 
    • Storage

  • How do you calculate shipping costs?

    International shipping costs are determined by the total volume of your goods being shipped overseas. Ignite Relocations includes this volume in their quotations to ensure full transparency regarding any changes.

  • Do you offer a door-to-door services?

    Ignite Relocations offers a service where we pack your items at your origin address, ship your goods, and deliver them directly to your new home at the destination. If needed, we can also deliver to a storage facility at the destination.

  • How do you calculate the cost of my shipment?

    The cost of your shipment depends on several factors, including the origin and destination, the type of service you select (such as sea freight, air freight, road freight, or door-to-door), and the weight and/or volume of the items being transported.


    To determine the shipping costs, we need both the actual weight and the volumetric weight of your items. The initial price you receive at the time of booking, whether online or over the phone, is an estimate based on the measurements and weights you provide.


  • Do I need to be present on-site during packing or delivery?

    You or a direct representative who knows exactly what is being moved must be present. This ensures a smooth process on the day. Our crews will have a list of items to be moved, but someone will need to be there for the final walk-through. This walk-through is beneficial for you as a customer to ensure all items are packed and nothing is left behind.

TESTIMONIALS

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What Our Clients Say

"I had to return home to my family quickly due to sudden news and my move manager acted very quick to my requests so that I could join my family again in Hong Kong. Thank you so much"


Mr C Edwards

"I moved from London to Dubai and was so happy with how smooth the process was. I was kept up to date every step of the way without having to bother my coordinator"


Charlene B, Smooth Moving Process 



"I had to return home to my family quickly due to sudden news and my move manager acted very quick to my requests so that I could join my family again in Hong Kong. Thank you so much"


Mr C Edwards

"I moved from the UK to Singapore and Ignite was recommended via a friend. Their team were friendly and professional. Impressive service, easy to contact, everything went smoothly. Highly recommend them"


Sylvia H 

"I moved with Ignite Relocations from Newcastle to Germany. Louise went above and beyond to help get my items to arrive sooner than expected. I highly recommend"


Michael C

"So so happy we used Ignite Relocations for our move! Just the idea of moving overseas stressed me out beyond belief, but the team at Ignite made the process easy and stress free, communicating with us every step of the way. Thanks so much to UK team for being so on it and putting up with my millions of questions and the delivery team for all of the hard work!"


Shannon Quin

"Ignite provided a fantastic service helping me with my major "whole house" move to Sydney from the UK. They were incredibly responsive in completing the survey quickly and efficiently. They addressed all my questions very promptly and above all they were professional, friendly and easy to deal with. Their pricing was the very competitive and they were flexible with selecting the overseas mover in Australia that i was comfortable with.

I would highly recommend Ignite if you are contemplating a move"


Lawrence Owen

"We moved to Dubai with Ignite Relocations and I was overall so pleased with the service provided. All went exceptionally well, what made me choose Ignite Relocations was the level of customer service which was outstanding and in my opinion one of the best to deal with"


Sam

"Fantastic service from start to finish! The team at Ignite Relocations were punctual, professional, and incredibly careful with all my belongings. They worked quickly but made sure everything was packed and transported safely. The entire process was stress-free for me so I would highly recommend them to anyone looking for a reliable removal company!"


Olivia Hogan

"I used Ignite Relocations for my recent move and I couldn’t sing their praises any more. Great move from start to finish"


Joseph

"Great service all round! Would use again"


Jamil Jebari

"I booked my move with Ignite Relocations to Mauritius. I knew I didn’t have a full load so I was told by another mover to book an LCL shipment. Ignite informed me that although the move will be cheaper, the port charges would be more. I felt confident in booking with Ignite and in fact they found me the cheapest option with a reliable and good service. Very happy customer"


Vanessa L

"I moved with Ignite Relocations to Cape Town, South Africa which is my home town. The move went very well. I always recommend doing a video survey as so much information was explained during this call which really helped me understand the process as I have been in the uk for 21 years and it was overwhelming at first"


Omar Ferguson

"Ignite relocations helped my mother move back home to Italy for retirement. My mother is an elderly woman and the office staff as well as the crews involved we ever so patient. Thank you"


Jacqui Sorhaindo

"You moved me from London to New York. Great move, with excellent teams at both ends. All my stuff arrived safely"


George Clarke

"Was recommended by a friend, and I'm so pleased I decided to use Ignite Relocations. I've used many different companies in the pass as I have to travel for work, and I must say this company has been the best by far, very easy to communicate with, instant replies, I have felt very at ease during the whole move, which isn't like me as I suffer with anxiety, but I can not fault Ignite Relocations.

Due to move again within a few months and 100% will be using this company.

Thank you Ignite Relocations."


Hannah Lucas

"Moving to Dubai was seamless thanks to this team. They handled everything professionally, from packing to customs clearance, and kept me updated throughout. All my belongings arrived safely and on time. Just in time for Christmas."


Andrew.S

"I moved from London to Dubai and was so happy with how smooth the process was. I was kept up to date every step of the way without having to bother my coordinator."


CB

"I used Ignite Relocations for my move from London to New York. What made me choose them was the clear line in communication from start to finish. I hope I do not need to move again however, if I do, I would definitely be reaching out to Ignite Relocations again. Thank you for a smooth transition."


Kathleen O'Donovan

"I had to return home to my family quickly due to sudden news and my move manager acted very quick to my requests so that I could join my family again in Hong Kong. Thank you so much"


Mr C Edwards

"I moved from London to Dubai and was so happy with how smooth the process was. I was kept up to date every step of the way without having to bother my coordinator"


Charlene B, Smooth Moving Process 



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